"I write this at the insistence of my wife and I am in full agreement with her assessment. We both thank you for your expertise and wisdom in the matters that were discovered at our home during the course of your work.
The hidden structural damage was a shock to us and we were very relieved when you outlined the required repairs needed and the proper course of action was implemented, to correct and restore our home's structural integrity. Thank-you for your outstanding workmanship and your genuine concern for the problems that we had. We wish you all the best with your business and please use us, if you ever need a reference".
Ike and Molly B.